dbajee Privacy Policy Your Information Is Protected

Last updated: January 2026

Section 1 — Introduction and Applicability

dbajee is a trusted online gaming and betting platform in Bangladesh. This Privacy Policy ("Policy") applies to the dbajee website (dbajee.cam) and all its associated services. By using our platform, you agree to the terms of this Policy.

The purpose of this Policy is to inform our users with complete transparency about how their personal information is processed. We believe data protection is a fundamental right, and dbajee respects that right with the highest importance.

You must be at least 21 years old and access our services from Bangladesh. Registration by minors is not accepted, and we actively follow age verification procedures.

Section 2 — What Information We Collect

We collect only the information necessary to provide our services, ensure security, and meet legal obligations. Details are provided below.

2.1 Information You Provide Directly

Information you provide directly during registration or account management:

Full name and date of birth
Email address
Banking and payment information (relevant details for bKash, Nagad, Rocket, bank transfers)
National ID or passport verification information (during the KYC process)
Messages and requests sent via live chat or email

2.2 Automatically Collected Information

Information collected automatically when you use our platform:

IP address and device information
Browser type and operating system
Page visit times, session duration, and navigation paths
Information collected from cookies and similar tracking technologies
Game play history, bet amounts, and transaction records

2.3 Information Received from Third Parties

We may sometimes receive information from identity verification services, payment processors, and fraud prevention systems. This information is used solely for security and legal compliance purposes.

Section 3 — Purposes of Using Information

dbajee uses collected information for the legitimate purposes listed below. We do not use any information outside of these purposes.

3.1 Providing and Operating Services

Facilitating account creation, login, and management
Processing deposits, withdrawals, and other financial transactions
Personalizing the gaming experience
Providing customer support via live chat and email
Resolving technical issues and improving the platform

3.2 Security and Fraud Prevention

Preventing unauthorized access to accounts
Detecting and stopping fraudulent transactions
Complying with anti-money laundering (AML) regulations
Completing KYC (Know Your Customer) verification

3.3 Legal and Regulatory Compliance

We may be required to retain and disclose certain information to comply with applicable laws, regulations, or court orders. In such cases, we act only within what the law requires.

3.4 Communication and Marketing

With your consent, we may send emails about relevant promotional information, bonus offers, and platform updates. You may request to opt out of these communications at any time.

Section 4 — Data Storage and Security

4.1 Retention Period

We retain all relevant information for as long as your account is active. After account closure, certain information may be retained for a defined period for legal obligations, dispute resolution, and enforcement of our policies.

4.2 Security Measures

dbajee follows industry-standard technologies and processes to protect your information:

SSL (Secure Sockets Layer) encryption — all data transmissions are secured
Encrypted data storage on servers
Regular security reviews and vulnerability testing
Data access is strictly "need-to-know" — only authorized staff have access
Two-Factor Authentication support

However, transmitting data over the internet is not entirely risk-free. We take every security measure possible, but no method guarantees 100% security.

4.3 Steps in Case of a Data Breach

If a data breach occurs that creates a high risk to your rights and freedoms, we will notify you in a timely manner as required by law and take the necessary corrective steps.

Section 5 — Third Parties and Cookie Policy

5.1 Sharing Information with Third Parties

dbajee does not sell your personal information. However, information may be shared with our trusted service providers in specific circumstances:

Payment processors — to complete financial transactions (bKash, Nagad, Rocket, bank)
Identity verification services — for the KYC process
Technical infrastructure providers — for platform operations
Legal authorities — in the case of court orders or legal obligations
Fraud prevention partners — to ensure account security

We have agreements with all third parties that ensure their obligations to use and protect information properly.

5.2 Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small data files stored on your device. The types of cookies we use:

Essential cookies: for login sessions, security, and basic functionality
Functional cookies: to remember your preferences and settings
Analytics cookies: to understand usage patterns for improving service quality

You can control cookies through your browser settings. However, disabling essential cookies may limit some platform functionality.

Section 6 — Your Rights

dbajee recognizes and respects the following rights of its users regarding their information:

6.1 Right of Access

You may request a copy of the personal information we hold about you at any time. This request will generally be fulfilled within 30 business days.

6.2 Right to Rectification

If your information contains any errors or is incomplete, you can have it corrected directly through your account settings or by contacting our support team.

6.3 Right to Erasure

In certain circumstances you may request deletion of your personal information. However, we may be required to retain some information due to legal obligations, dispute resolution, or contractual obligations.

6.4 Right to Object to Processing

You may object at any time to your information being used for marketing purposes. In that case, we will immediately stop using your information for that purpose.

6.5 Right to Data Portability

You may request your information in a structured, commonly used, and machine-readable format.

To exercise any of the above rights, contact our support team via live chat or by email at [email protected].

Section 7 — Protection of Minors

dbajee's services are intended solely for individuals aged 21 and above. We do not knowingly collect any personal information from minors.

We have included age verification steps in the registration process. If we suspect that a user is under 21, we will immediately suspend the relevant account and delete any information collected.

If you believe we may hold information about a minor, please let us know at [email protected] — we will act promptly.

Section 8 — Policy Changes and Updates

dbajee may update this Privacy Policy from time to time. For any significant changes, we will post a notice on our website and, where applicable, inform you by registered email.

Continued use of the platform after changes have been made will be taken as your acceptance of the updated policy. We therefore recommend that you review this policy periodically.

The "Last updated" date at the top of this policy will always be kept current so you can identify the most recent version.

Section 9 — Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our data protection team:

Live Chat: 24/7 support in Bengali — available directly on our platform
Email: [email protected]

We aim to respond to all privacy-related requests as quickly as possible. Your trust is important to us — dbajee is committed to operating as a transparent and reliable platform at all times.

For more information, visit our Terms and Conditions, Responsible Gaming and FAQ pages.