Frequently Asked Questions
Answers to all your questions about dbajee
From opening an account to payments, bonuses, games and security — you will find detailed answers to everything right here.
dbajee has brought together clear and straightforward answers to the most common questions from players in Bangladesh, all in one place. Whether you are a new member wanting to know how to deposit money with bKash, what the welcome bonus terms are, or the rules for betting on BPL matches — this FAQ page is for you. Topic-based questions and answers are listed below. If you cannot find an answer, contact our 24/7 live chat support — help is available in Bengali.
Account and Registration
To open an account at dbajee you will need an active mobile number, a valid email address and your personal details. The registration process is fully available in Bengali and can be completed easily on mobile. Only those aged 21 or above may open an account.
No, dbajee allows only one account per person. Attempting to open multiple accounts may result in all accounts being temporarily or permanently closed and the balance being forfeited. Use a single account for a safe and uninterrupted experience.
Click the 'Forgot Password?' option on the dbajee login page. Enter your registered email or mobile number and a verification code will be sent to you. Use the code to set a new password. If you have trouble, contact our 24/7 live chat support.
KYC verification is usually completed within a few hours. However, if your documents are clear and correct the process will be faster. Providing a clear photo of your National ID or passport along with accurate personal details will allow the dbajee team to approve your account quickly.
Deposits and Withdrawals
Deposits from bKash to dbajee are instant — funds are usually credited to your account within a few seconds to a few minutes. In case of network or transaction issues it may take up to 15 minutes. If you have a problem, let us know via live chat.
At dbajee the minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳1,000 — the same rules apply for all payment methods. bKash, Nagad, Rocket and bank transfer — follow these limits in every case.
At dbajee, withdrawal processing time via Nagad and all other methods is generally between 10 and 45 minutes. Once the request is approved, the funds reach your Nagad account quickly. The same timeframe applies to bank transfers.
dbajee itself does not charge any transaction fees. However, your bKash, Nagad or Rocket account's own service charges may apply — please check the terms and conditions of the relevant mobile banking service. Bank transfers may carry the bank's own charges.
To deposit via bank transfer, log in to dbajee and collect the bank account details from the payment page. Transfer the funds using the correct reference number and upload the payment slip. You can do this from any bank — Dutch-Bangla, BRAC, Islami or Sonali Bank.
Games and How to Play
dbajee offers cricket betting, live casino, slots, fishing games, table games and many more categories. Enjoy games from world-class providers including Pragmatic Play, PG Soft, JILI and Spribe. All games are operated with fair play guaranteed.
To bet on BPL or any cricket match, first log in to your dbajee account, go to the cricket section and choose your preferred match and market. Enter your stake and confirm. You can bet both before the match starts and during live play.
Yes, dbajee is fully mobile-optimised. The site runs smoothly on any Android or iOS smartphone or tablet browser. All games, betting and payments can be completed on mobile without downloading a separate app.
RTP or Return to Player is a figure that shows what percentage of total wagers a game returns to players over the long term. For example, an RTP of 96% means an average of ৳96 is returned for every ৳100 wagered. However, each spin or round works independently — RTP is only a long-term average.
Aviator is a crash game by Spribe where a plane takes off and a multiplier keeps rising. You win by cashing out before the plane crashes. Knowing when to cash out and the ability to make quick decisions are the key skills in this game.
Yes, dbajee's live casino section features games live-streamed by world-class providers such as Ezugi and Evolution Gaming. You can play roulette, baccarat, blackjack and many more games in real time with real dealers. This is the closest you can get to a land-based casino experience online.
Bonuses and Promotions
New members at dbajee receive a 200% bonus on their first deposit — up to a maximum of ৳8,000. For example: deposit ৳1,000 and you will receive a ৳2,000 bonus, giving a total balance of ৳3,000. The wagering requirement for this bonus is 25 times.
The wagering requirement for the dbajee welcome bonus is 25 times. This means if you receive a ৳2,000 bonus, you must place a total of ৳50,000 in bets to make it withdrawable. You can meet this by betting on slots, cricket betting or other eligible games.
The dbajee VIP programme has three tiers: Bronze offers up to 0.3% weekly cashback, Silver up to 0.7% and Gold up to 1.0%. You can move up to a higher tier by playing regularly and placing more bets. VIP members also receive priority support.
dbajee regularly offers new promotions — especially during BPL, T20 World Cup, IPL and major tournaments. Special bonuses are given on Eid, Pohela Boishakh and other special occasions. Check the promotions page regularly or ask support to see the latest offers.
To withdraw bonus funds you must first meet the specified wagering requirement. Bonus balance cannot be withdrawn directly before the requirement is met. However, your deposited real money can be withdrawn at any time, subject to the minimum of ৳1,000.
Security and Responsible Gaming
Yes, dbajee uses full SSL encryption to keep your personal and financial information secure. World-class game providers are used to ensure fair play. The security of your account and transactions is our highest priority.
If you feel you are losing control over your play, dbajee offers self-exclusion and deposit limit features. Visit our responsible gaming page or speak with our live chat support. Your wellbeing matters to us more than the game.
No, dbajee is for those aged 21 or above only. No one under 21 may open or use an account. If irregularities are found during age verification, the account will be closed and the balance may be forfeited.
Yes, you can put your account on a break for a specific period if you wish. To use this feature, submit a request to support via live chat or email. Responsible gaming is an important part of our policy and we are always ready to help you.
dbajee offers live chat support in Bengali 24 hours a day, 7 days a week. You can also contact us by email: [email protected]. For any issue — account, payment or game related — our team is committed to providing a quick resolution.
Still have questions?
Our expert support team is with you around the clock — in Bengali, directly.
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